Privacy Policy
Privacy Policy
This Privacy Policy describes how Boutique Élodie (“the Service”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from Boutique-elodie.com (the “Site”), as well as through other forms of communication with us related to the Site (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services — whether you are a customer, a website visitor, or any other individual whose personal information we have collected.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.
We will post the updated version on the Site, indicate the date of the latest revision, and take any other steps required by applicable law.
Collection and Use of Personal Information
Information Collected Directly From You
When you use our Services, you may provide us with personal information such as:
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Contact details: first and last name, address, phone number, email address;
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Order information: billing and shipping address, payment confirmation;
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Account information: username, password, security questions;
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Customer service data: content of communications sent to our support team.
Certain features of the Services require the provision of this information. Without it, access to some functions may be limited.
Website Usage Data
We may automatically collect information about your activity on the Site (“Usage Data”), including your IP address, device and browser type, network connection information, and interactions with our Services.
This data may be collected through cookies, pixels, or similar technologies.
Information From Third Parties
We may also receive personal information from our partners and service providers, including:
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Shopify (store hosting and support);
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Payment providers (credit/debit card processors, PayPal, etc.);
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Analytics and advertising service providers.
All information received from third parties is processed in accordance with this Privacy Policy.
Purposes of Processing Personal Information
We use personal information for the following purposes:
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Providing services and fulfilling contracts: order processing, payments, shipping, returns, exchanges, and account management;
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Marketing and advertising: sending promotional communications and displaying personalized advertisements;
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Security and fraud prevention: detecting, investigating, and responding to fraudulent or illegal activities;
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Customer support and service improvement: communicating with customers and improving our Services.
Where applicable in the European Economic Area (EEA), processing is based on Article 6(1)(f) of the GDPR (legitimate interest of the data controller).
Cookies
We use cookies to ensure the proper functioning of the Site, remember your preferences, perform analytics, and personalize advertising.
You can manage cookies through your browser settings; however, disabling cookies may limit certain features of the Site.
For more information, please consult Shopify’s official cookie page:
👉 https://www.shopify.com/legal/cookies
Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
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To service providers acting on our behalf (payments, logistics, technical support);
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To marketing and business partners;
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With your consent, for example when integrating with social media platforms;
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To affiliated companies within our corporate group;
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As part of business transactions (such as a merger, acquisition, or bankruptcy);
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To comply with legal obligations or protect our rights.
Children’s Information
Our Services are not intended for children, and we do not knowingly collect personal information from minors.
If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete it.
Data Security and Retention
We implement appropriate security measures to protect your personal information; however, no method of transmission or storage is completely secure.
We retain personal data only as long as necessary to fulfil the purposes described in this Policy, comply with legal obligations, manage accounts, or resolve disputes.
Your Rights
Depending on your place of residence, you may have the right to:
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Access your personal information;
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Correct inaccurate data;
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Request deletion of your data (“right to be forgotten”);
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Restrict processing;
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Request data portability;
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Object to processing for marketing purposes;
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Withdraw consent where consent is the legal basis for processing.
To exercise your rights, please contact us at:
📧 support@boutique-elodie.com
We will not discriminate against you for exercising your rights.
Complaints
If you have concerns about how we handle your personal information, you may contact us directly.
You also have the right to file a complaint with your local data protection authority.
International Users
Your personal information may be transferred to and processed outside your country of residence.
When transferring data outside of Europe, we rely on recognized legal mechanisms, such as the European Commission’s Standard Contractual Clauses.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
For the purposes of applicable data protection laws, Boutique Élodie is the data controller of your personal information.